You Ask, We Answer

How fast can you complete an errand?

We aim for same-day service when possible! Depending on the complexity and distance between stops, we’ll confirm timing with you when you book.

Do you cover all of Auckland?

Yes! We operate Auckland-wide — from West to East, North Shore to South. No errand too far.

What does it cost?

Pricing varies depending on the number of stops, travel distance, and complexity. Once we receive your form, we’ll get back to you quickly with a quote. No surprises, just fair pricing.

Can you shop at specific stores or use loyalty cards?

Absolutely — just let us know where you want us to go, and we’ll do our best to accommodate. Want FlyBuys or New World points? No worries!

What if an item is out of stock?

We’ll contact you with options — like substitutions, different stores, or leaving it out. We won’t make changes without your go-ahead.

Who’s behind TIKI?

We’re a local, whānau-run team that cares about community and service. Real people, not an app. Just friendly, reliable help when you need it most.

Do you offer recurring errands (e.g. weekly grocery runs)?

Yes! We can set up regular pickups or runs that suit your schedule. Just mention it in the form and we’ll sort it

How does this work?

Choose what product you need, send us the details and make the payment. Our taskers get onto the task to fulfil at the time required by you. We keep you updated via communication along the journey.

Where is Tiki on Demand based?

Tiki on Demand is based in Auckland. We have customers based all around New Zealand because sometimes we all need something somewhere and we cannot physically be there. Therefore our Tiki taskers are where our kiwis can’t be.

Can I run multiple errands from multiple shops?

Definitely, just choose the services accordingly. Sometimes it may be confusing but just send us a text or email/ DM us and we can get it all sorted in an instant.

How do I make payment?

Either via our website a checkout or we can send you a link to pay through as we are always trying to make life easier. Errands out of the way, doing less, living more!